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terms and conditions

Last updated: 14 May 2026

These Terms and Conditions apply to the use of hymeraustralia.com, including buyer enquiries, Phase 1 registrations, reservation-interest payments, partner applications, owner-platform waitlist submissions and related communications.

This website is operated by:

The Big Dry Company Pty Ltd
ACN: 677 708 511
ABN: 75 677 708 511
Email: andrew@thebigdrycompany.com
Phone: 0473 207 988

By using this website, submitting an enquiry, registering interest, making a reservation-interest payment or submitting a partner application, you agree to these Terms and Conditions.


1. Website purpose

hymeraustralia.com is operated as a proposed Australian Phase 1 reservation, market-validation and owner-support platform for selected HYMER models.


The platform is designed to assess Australian buyer demand, model preference, budget capacity, timing, intended use, location, support requirements, partner readiness and possible future market-entry pathways.

Unless and until formal agreements are executed, The Big Dry Company Pty Ltd does not represent itself as HYMER’s official distributor, dealer, importer, agent, representative, licensee or exclusive Australian partner.


2. Non-binding Phase 1 pathway

The Phase 1 pathway is non-binding.

A buyer enquiry, registration, reservation-interest payment, partner application or owner-platform waitlist submission does not create:


A vehicle purchase contract, final order, allocation guarantee, confirmed supply agreement, licence, distribution agreement, dealership appointment, agency relationship, representative appointment, exclusive partnership, joint venture, franchise arrangement or obligation on HYMER / Erwin Hymer Group to supply vehicles.


Any future vehicle progression remains subject to HYMER review, model feasibility, RHD assessment, ADR/import compliance, production availability, allocation confirmation, final specifications, pricing, delivery timing and formal customer purchase agreement.


3. HYMER brand and approval status

All HYMER-related references, imagery, model information, public-facing wording, buyer communications, partner communications and reservation materials are subject to HYMER / Erwin Hymer Group review and approval where required.


The Big Dry Company Pty Ltd is seeking to progress structured Phase 1 discussions and practical support for Australian market validation. No official appointment, authority, approval or supply arrangement should be assumed unless expressly confirmed in writing by HYMER / Erwin Hymer Group.


4. Buyer registration

Buyer registration allows you to submit interest in selected HYMER models or model categories.


Registration may include your name, contact details, preferred model, location, budget range, timing, finance or cash purchase interest, intended use, current motorhome ownership, trade-in or resale interest and support requirements.


Submitting a buyer registration does not guarantee vehicle availability, allocation, pricing, timing, delivery or purchase eligibility.


5. Reservation-interest payment

A Phase 1 reservation-interest payment may be offered as a way to indicate serious buyer interest and assist Australian market validation.


The current reservation-interest amount is A$5,000 AUD, unless otherwise stated on the website or agreed in writing.

This payment is not a vehicle purchase, final order, allocation guarantee, confirmed supply agreement or formal customer purchase agreement.


The payment records your interest within a proposed controlled, demand-led Phase 1 pathway.


6. Refund policy

The A$5,000 AUD reservation-interest payment is intended to be fully refundable at your request at any time prior to final vehicle specification, order confirmation and customer purchase commitment.


You may request a refund by contacting:

andrew@thebigdrycompany.com

Refunds will be processed to the original payment method where possible, or by another reasonable method agreed with you.


Refund timing may depend on payment processor, bank or merchant processing timeframes.


Nothing in these Terms and Conditions limits, excludes or modifies any rights you may have under the Australian Consumer Law or other applicable laws. Consumer guarantees apply automatically to eligible goods and services, and consumers may be entitled to remedies where guarantees are not met. 


7. Conversion to vehicle purchase

If a suitable vehicle opportunity becomes available and you choose to proceed, you may be asked to enter into a separate written agreement covering final vehicle specifications, pricing, compliance, delivery timing, payment terms, refund treatment, fees, allocation, responsibilities and purchase conditions.

No vehicle purchase occurs unless and until a separate final purchase agreement is confirmed.


Upon proceeding with a confirmed vehicle order, a portion of the initial reservation-interest payment may be retained by The Big Dry Company Pty Ltd as a service, sourcing, facilitation, allocation or customer-attribution fee, with the balance applied towards the vehicle purchase or otherwise dealt with as agreed in the final purchase documentation.


Any such treatment will be confirmed before you commit to a final vehicle purchase.


8. Pricing and vehicle information

Any vehicle pricing, value range, model description, specification, imagery, delivery estimate, availability indication or allocation reference shown on this website is indicative only unless expressly confirmed in a final written agreement.


Indicative vehicle values may be shown in the A$300,000–A$400,000 AUD range depending on model, specification, compliance, exchange rates, freight, taxes, duties, options, delivery costs and final commercial terms.


Images shown may include international models, overseas specifications, optional features, pre-production images or illustrative content.


Australian specifications, RHD feasibility, ADR/import compliance, pricing and delivery timelines must be confirmed before any final purchase decision is made.


9. Compliance and import pathway

Any future Australian vehicle pathway may require review of RHD feasibility, ADR/import compliance, state registration, insurance, finance, service readiness, pre-delivery inspection, technical documentation and other matters.


No compliance outcome, registration outcome, import approval, delivery timing or vehicle availability is guaranteed.

The Big Dry Company Pty Ltd may work with third-party technical, compliance, import, finance, insurance, service, logistics and professional advisers to assess possible pathways.


10. Partner applications

Prospective partners may submit expressions of interest to support service, compliance, finance, insurance, storage, accessories, delivery, pre-delivery inspection, mobile support, resale or owner-support pathways.

Submitting a partner application does not create a partnership, appointment, endorsement, agency, dealer relationship, authorised partner status, approved HYMER partner status or supply arrangement.


Partner involvement remains subject to review, suitability, location coverage, licences, insurance, technical capability, capacity, commercial terms, customer-service standards and any required HYMER-approved communication parameters.


11. Owner platform and waitlist

The proposed HYMER Australia owner platform is intended to support future buyers and owners with reservation updates, onboarding, education, service support, partner contacts, travel content, resale pathways and upgrade opportunities.


Joining the owner-platform waitlist does not create ownership rights, access rights, allocation rights, software rights, service rights or any guarantee that the platform will launch in a particular form or timeframe.


Platform functionality may be staged, changed, delayed, limited or discontinued.


12. Website forms and communications

By submitting a form or enquiry, you confirm that the information provided is accurate, current and submitted by you or with proper authority.


You agree that The Big Dry Company Pty Ltd may contact you about your enquiry, registration, reservation-interest status, partner application, owner-platform interest, model updates, refund requests, support requirements or related Phase 1 matters.


You may ask us to stop sending non-essential marketing or update communications at any time.


13. Payments and third-party processors

Payments made through this website may be processed by third-party payment providers, merchant facilities or e-commerce systems.


The Big Dry Company Pty Ltd is not responsible for delays, errors, outages, declined transactions, card issuer decisions or processing issues caused by third-party systems, banks or payment providers, except to the extent required by law.


14. Third-party services and links

This website may include links, tools, images, payment functions, analytics tools, embedded services or references involving third-party providers.


The Big Dry Company Pty Ltd is not responsible for the content, policies, performance, availability or security of third-party websites or services.

15. Intellectual 

property

Unless otherwise stated, the website structure, wording, layout, platform concept, buyer pathway, partner pathway, owner-platform structure and non-HYMER business content are owned or controlled by The Big Dry Company Pty Ltd.


HYMER-related names, marks, vehicle images, model references and brand materials remain the property of their respective owners.


Use of HYMER-related references on this website does not imply official appointment, endorsement, licence or approval unless expressly stated in writing by HYMER / Erwin Hymer Group.


16. Acceptable use

You must not use this website to submit false, misleading, unlawful, offensive, fraudulent or unauthorised information.

You must not attempt to interfere with the website, misuse forms, scrape content, copy materials for commercial use, impersonate another person, submit malicious code or use the website in a way that may damage The Big Dry Company Pty Ltd, HYMER / Erwin Hymer Group, prospective customers, partners or service providers.


17. No financial, legal or technical advice

Information on this website is general in nature and does not constitute legal, financial, tax, insurance, compliance, import, engineering, technical or vehicle-purchase advice.


You should obtain your own independent advice before making any purchase, finance, import, compliance, insurance, business or investment decision.


18. Limitation of liability

To the maximum extent permitted by law, The Big Dry Company Pty Ltd is not liable for any loss, damage, delay, cost, expense, lost opportunity or claim arising from your use of the website, reliance on indicative information, third-party service issues, vehicle unavailability, compliance outcomes, allocation decisions, production delays, pricing changes, currency changes, manufacturer decisions or failure of a proposed Phase 1 pathway to progress.


Nothing in these Terms and Conditions limits, excludes or modifies any rights or remedies that cannot be excluded under the Australian Consumer Law or other applicable laws.


19. Changes to the website and Terms

The Big Dry Company Pty Ltd may update, change, suspend or remove website content, forms, product pages, reservation pathways, partner pathways, owner-platform content, pricing references, imagery, disclaimers or these Terms and Conditions at any time.

The updated Terms and Conditions will apply from the date they are published on the website.


20. Governing law

These Terms and Conditions are governed by the laws of Victoria, Australia.


The parties submit to the courts of Victoria, Australia and any courts entitled to hear appeals from those courts.


21. Contact

For questions about these Terms and Conditions, buyer registrations, reservation-interest payments, refunds, partner applications or the owner platform, please contact:


The Big Dry Company Pty Ltd
Andrew Johnson MEI, MBA
Email: andrew@thebigdrycompany.com
Phone: 0473 207 988

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